We value your privacy very highly. Please read this Privacy Policy carefully before using the https://diyb.ca website (the “Website”) operated by Doorways Into Your Business, a(n) Sole Proprietorship formed in Ontario, Canada (“us, we, our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.
What information we collect and store
We collect and store any and all information that you enter on this Website. We collect and store the following information about you:
Identifying information - Name
Specific piece of information
Name
Where we get this information
- Information submitted by the consumer
- Tracking pixels
How we use this information
- Analytics
- Marketing and advertising
- Participation in surveys and contests
- Performing services
- Providing customer service
- Providing financing
- Resolving disputes
- Verifying customer information
Identifying information - Postal / Shipping address
Specific piece of information
Postal / Shipping address
Where we get this information
- Information submitted by the consumer
- Tracking pixels
How we use this information
- Analytics
- Marketing and advertising
- Participation in surveys and contests
- Performing services
- Providing customer service
- Providing financing
- Resolving disputes
- Verifying customer information
Identifying information - Billing address
Specific piece of information
Billing address
Where we get this information
- Information submitted by the consumer
- Tracking pixels
How we use this information
- Analytics
- Marketing and advertising
- Participation in surveys and contests
- Performing services
- Providing customer service
- Providing financing
- Resolving disputes
- Verifying customer information
Identifying information - Phone number
Specific piece of information
Phone number
Where we get this information
- Information submitted by the consumer
- Tracking pixels
How we use this information
- Analytics
- Marketing and advertising
- Participation in surveys and contests
- Performing services
- Processing payments
- Providing customer service
- Providing financing
- Recording voice calls
- Resolving disputes
- Verifying customer information
- Booking and managing calendar appointments
- Responding to consumer messages
- Sending SMS messages
Identifying information - IP address
Specific piece of information
IP address
Where we get this information
- Information submitted by the consumer
- Tracking pixels
- The observation and recording of activities by the business, such as through the use of cookies
How we use this information
- Analytics
- Marketing and advertising
- Participation in surveys and contests
- Performing services
- Providing customer service
- Providing financing
- Resolving disputes
- Verifying customer information
- Displaying embedded maps and tracking and analyzing interactions with such maps
Identifying information - Email address
Specific piece of information
Email address
Where we get this information
- Information submitted by the consumer
- Tracking pixels
How we use this information
- Analytics
- Marketing and advertising
- Participation in surveys and contests
- Performing services
- Providing customer service
- Providing financing
- Resolving disputes
- Verifying customer information
Identifying information - Device identifier
Specific piece of information
Device identifier
Where we get this information
- Tracking pixels
- The observation and recording of activities by the business, such as through the use of cookies
How we use this information
- Analytics
- Displaying embedded maps and tracking and analyzing interactions with such maps
Identifying information - Online identifier
Specific piece of information
Online identifier
Where we get this information
- Tracking pixels
- The observation and recording of activities by the business, such as through the use of cookies
How we use this information
- Analytics
- Verifying customer information
- Displaying embedded maps and tracking and analyzing interactions with such maps
Internet or other electronic activity - Information regarding your interaction with our website or application
Specific piece of information
Information regarding your interaction with our website or application
Where we get this information
- The observation and recording of activities by the business, such as through the use of cookies
How we use this information
- Analytics
Note that we may use your personal information for the purpose of automated decision making. Please see the “Your Rights” section below for more information regarding exercising your privacy rights related to automated decision making.
With whom we share your personal information
We share the personal information below with the following categories of third parties for the following reasons:
Identifying information - Name
Specific piece of personal information shared
Name
Categories of third parties with whom personal information is/was shared
- Customer management systems
- Data analytics providers
- Financial transactions processors
Reason(s) for sharing
- To market to you via email
- To manage our interactions with you
- To prevent or investigate fraud
- To process transactions
- To analyze your interactions with us or our website
- To provide you with advertisements
Identifying information - Postal / Shipping address
Specific piece of personal information shared
Postal / Shipping address
Categories of third parties with whom personal information is/was shared
- Customer management systems
- Data analytics providers
- Financial transactions processors
Reason(s) for sharing
- To market to you via email
- To manage our interactions with you
- To prevent or investigate fraud
- To process transactions
- To analyze your interactions with us or our website
- To provide you with advertisements
Identifying information - Billing address
Specific piece of personal information shared
Billing address
Categories of third parties with whom personal information is/was shared
- Customer management systems
- Data analytics providers
- Financial transactions processors
Reason(s) for sharing
- To market to you via email
- To manage our interactions with you
- To prevent or investigate fraud
- To process transactions
- To analyze your interactions with us or our website
- To provide you with advertisements
Identifying information - Phone number
Specific piece of personal information shared
Phone number
Categories of third parties with whom personal information is/was shared
- Customer management systems
- Data analytics providers
- Financial transactions processors
- SMS Campaign Service Providers
Reason(s) for sharing
- To market to you via email
- To manage our interactions with you
- To prevent or investigate fraud
- To process transactions
- To analyze your interactions with us or our website
- To provide you with advertisements
- To send you SMS messages
Identifying information - IP address
Specific piece of personal information shared
IP address
Categories of third parties with whom personal information is/was shared
- Customer management systems
- Data analytics providers
- Financial transactions processors
- Content management systems
- Hosting providers
- Map vendors
- Website or application development and design vendors
Reason(s) for sharing
- To market to you via email
- To manage our interactions with you
- To prevent or investigate fraud
- To process transactions
- To analyze your interactions with us or our website
- To provide you with advertisements
- To build new website features
- To detect and resolve security incidents
- To display embedded maps and track and analyze your interaction with such maps
- To fix bugs or identify and repair errors
- To host our website
- To provide you with our website
Identifying information - Email address
Specific piece of personal information shared
Email address
Categories of third parties with whom personal information is/was shared
- Customer management systems
- Data analytics providers
- Financial transactions processors
Reason(s) for sharing
- To market to you via email
- To manage our interactions with you
- To prevent or investigate fraud
- To process transactions
- To analyze your interactions with us or our website
- To provide you with advertisements
Identifying information - Device identifier
Specific piece of personal information shared
Device identifier
Categories of third parties with whom personal information is/was shared
- Content management systems
- Data analytics providers
- Hosting providers
- Map vendors
- Website or application development and design vendors
Reason(s) for sharing
- To analyze your interactions with us or our website
- To build new website features
- To detect and resolve security incidents
- To display embedded maps and track and analyze your interaction with such maps
- To fix bugs or identify and repair errors
- To host our website
- To provide you with our website
Identifying information - Online identifier
Specific piece of personal information shared
Online identifier
Categories of third parties with whom personal information is/was shared
- Content management systems
- Data analytics providers
- Hosting providers
- Map vendors
- Website or application development and design vendors
Reason(s) for sharing
- To analyze your interactions with us or our website
- To build new website features
- To detect and resolve security incidents
- To display embedded maps and track and analyze your interaction with such maps
- To fix bugs or identify and repair errors
- To host our website
- To provide you with our website
Internet or other electronic activity - Information regarding your interaction with our website or application
Specific piece of personal information shared
Information regarding your interaction with our website or application
Categories of third parties with whom personal information is/was shared
- Content management systems
- Data analytics providers
- Hosting providers
- Website or application development and design vendors
Reason(s) for sharing
- To analyze your interactions with us or our website
- To build new website features
- To detect and resolve security incidents
- To fix bugs or identify and repair errors
- To host our website
- To provide you with our website
We will not share your actual consent to receiving SMS messaging with any third parties or affiliates. This means that when you consent to receiving SMS messages from us, this will not automatically opt you into receiving SMS messaging from any other company.
SMS messaging
We will only send you SMS messages if you consent to us doing so. We obtain SMS consent via opt-in messages when you subscribe to receive text messages. If you opt in, we will send you conversational and informational messages. Our SMS program can be described as follows: Thanks for contacting us. We will get back to you within one business day. All messages will originate from 249-444-3492. We will send you messages 1. Please note that messaging frequency may vary. Message and data rates may apply.
You may opt out of SMS messages at any time by texting “Stop”. You may also opt out by emailing us at opendoors@diyb.ca. If you text us “Stop”, you will receive the following confirmation message: To opt-out and stop receiving messages from Doorways Into Your Business, please reply STOP. If you would like to re-subscribe to receiving SMS messages from us, you can do so by texting “start” or by contacting us. If you need assistance with SMS messaging, you can obtain that assistance by texting “help” or by contacting us. If you text “Help” to us, you will receive the following reply: Thank you for contacting us. A member of staff will contact you within one business day. For additional information regarding SMS messaging, please read our Terms of Service: https://v3.diyb.ca/terms-of-service. We use Twilio to send SMS messages. To learn more about their privacy practices and terms please read their Privacy Policy and Terms of Service.
How we protect your personal information
We have implemented the following measures to protect and safeguard your personal information:
- Limiting the amount of personal information that we collect to strictly necessary only
- Using SSL encryption or other secure technologies when receiving or sending personal information beyond internal networks
- Destroying and/or deleting personal information once we no longer need it
- Having comprehensive written security policies and procedures
- Screening (e.g. performing background checks) all employees with access to personal information
- Training our employees on best security practices
- Requiring our employees to sign confidentiality agreements
- Implementing and monitoring intrusion prevention and detection systems (e.g. anti-virus software)
- Maintaining up-to-date software and safeguards
- Implementing physical security measures
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website sets cookies. Please visit our Cookie Policy to learn more about what cookies we set, why we set them, and how to change your cookie settings.
Children’s privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.
Analytics programs
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/. You can also opt out of cookies by using our cookie consent banner.
Your rights
Depending upon where you reside, you may have the following rights with regard to your personal information:
The right to access the personal information that we hold about you.
Applies To
Residents of Canada and Quebec
The right to request that we amend any of the information that we have collected about you.
Applies To
Residents of Canada and Quebec
The right to withdraw your consent to the processing of your personal information.
Applies To
Residents of Canada and Quebec
The right to lodge a complaint regarding our collection, sharing, and processing of your personal information with competent authorities in the proper jurisdiction.
Applies To
Residents of Canada and Quebec
The right to opt out of tracking of your location.
Applies To
Residents of Quebec
The right to opt out of the use of your personal information for the purposes of profiling in furtherance of decisions that could produce legal or similarly significant effects concerning you.
Applies To
Residents of Quebec
The right to opt out of the use of your personal information for automated decision making purposes.
Applies To
Residents of Quebec
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
Paul Hughes
Director
+1-249-444-3492
3 Brookside Ct, Kingsville, Ontario N9Y 4B3
Canada
We will need to verify your identity prior to effectuating your request. To verify your identity, you will need to provide us with the following information with your request:
- Name
- Billing address
- Phone number
- Email address
- Information regarding your interaction with our website or application
Please note that we may be unable to process your request if you do not provide us with the above information.
We will respond to most consumer requests within 30 days of receipt. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.
Accountability
The following person is accountable and responsible for our privacy practices and procedures:
Paul Hughes
Director
+1-249-444-3492
You may lodge a complaint with us by contacting the person accountable and responsible for our privacy practices and procedures at the contact information above. Residents of Canada may also lodge a complaint with the Office of the Privacy Commissioner of Canada by visiting this File a Privacy Complaint (Canada) page or calling 1-800-282-1376. Residents of Quebec may also lodge a complaint with the Office of the Privacy Commissioner of Quebec by filling out this Quebec Privacy Commission page or calling 1-888-528-7741.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Questions
If you have any questions about this Privacy Policy, please contact us at opendoors@diyb.ca.
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